However, Amazon is skilled at detecting fake invoices. The authorization letter or invoice might look professional. They either Photoshop the invoices or use a cheap service on Fiverr.Īmazon sellers will also use services such as Fiverr to obtain fake authorization letters as well. Subsequently, Amazon sellers resort to fake invoices. However, liquidators cannot provide wholesale invoices that ensure the integrity of the supply chain. Take a look at all the sellers on Fiverr selling fake invoices!Ĭommonly, Amazon FBA sellers buy products at liquidation and then Amazon requests to see wholesale invoices. Do Not Use Fake InvoicesĪ lot of suspended sellers resort to fake invoices. Retail receipts from stores such as Costco or Walmart will also not be deemed to be proper invoices. Many times these invoices from China do not list an email or a website.Ī pro forma invoice or an invoice where payment is still outstanding will not pass the documentation requirements at Amazon. These invoices do not list the seller’s contact information. What is NOT a proper invoice?Īmazon invoice verification sellers run into a lot of problems with invoices from Alibaba. However, in 2022, Amazon wants to see a real website for your supplier. I know that many Chinese sellers do not use a proper website. The supplier should be prepared for a call from Seller Performance.Īmazon is extremely suspicious of suppliers that do not have a bona fide website. You want to tell your contact that Amazon is in the process of verifying your business relationship. Your contact person should be a VP or a sales manager. The direct phone number and email of your contact person. Your invoice must include specific information. The first thing that Amazon will check is whether the name on the invoice matches your name on file with Amazon. For example, if your FBA account is listed as “John’s Widgets,” your invoice should use the same name and should not use your personal name. It is extremely important that your invoice has your company name/address or the same name you have on file with Amazon. Images will not be sufficient for invoice verification purposes. Many Chinese sellers use images instead of product descriptions. It is especially important that the product descriptions are clear. A proper invoice will list quantity, item description, the SKU, sizes, invoice number, shipment terms etc. Your invoice will include information such as your supplier’s name, email, phone number, address and website address. Clearly, this can be a problem if you have aged inventory at Amazon. Usually, Amazon is only interested in invoices issued within the last 180 days. What is a proper invoice?Īmazon invoice verification will be used to investigate the supply chain, the invoice date must be issued within the last 365 days. I find that most sellers are asked for invoice verification in their first six months of selling. If you are a new seller, you are more likely to be asked to provide Amazon invoice verification. Since there are many fakes on the Amazon platform, they need to determine which sellers have supply relationships with bona fide wholesalers or manufacturers. They want to protect the integrity of their marketplace. However, I will go over the invoice requirements in greater detail.Įspecially with new FBA accounts, Amazon will repeatedly ask for your invoices. I have previously highlighted the invoice requirements with respect to inauthentic complaints. One of the main reasons why your Plan of Action was rejected was that you did not submit proper invoices. Increasingly, Amazon invoice verification is being used to weed out FBA sellers who are using a retail arbitrage business model or buying from liquidators.
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